Cookie Policy

1. What cookies are

Cookies are small text files that a website stores on your browser or device. Similar technologies include local storage, session storage, and pixels. In this policy, we refer to all of these as “cookies.”

Some cookies are set by CustomBuilds (first-party cookies), and some may be set by service providers that help us operate the Services (third-party cookies). Some expire when you close your browser (session cookies), while others remain for a set period (persistent cookies).

2. Strictly necessary cookies

These cookies are required for the Services to work. They authenticate you when you sign in, maintain your session as you move between pages, protect against cross-site request forgery and other security threats, balance load across our servers, and remember your cookie consent choices.

Because the Services cannot function without them, strictly necessary cookies cannot be turned off in our cookie settings. You can block them in your browser, but parts of the Services, including sign-in, will not work.

3. Preference cookies

Preference cookies remember choices you make, such as your interface theme, language, selected workspace, and dismissed notices, so that the Services behave the way you expect on future visits. Disabling them will not prevent you from using the Services, but some settings may need to be re-selected each time.

4. Analytics cookies

If analytics are enabled and, where required, you have given consent, we use analytics cookies to understand how visitors use our websites and the Services, such as which pages are visited, how features are used, and where errors occur. This information helps us improve performance and usability.

Analytics data is used in aggregated form and is not used to build advertising profiles. Analytics cookies are off by default in regions where consent is required.

5. Payment and security cookies

When you enter card details during checkout, our third-party payment processor may set cookies needed to process the payment securely and detect fraud. These cookies are governed by the payment processor's own privacy practices and are treated as strictly necessary for completing a transaction.

6. What we do not use

We do not use cookies to sell your personal information or to serve third-party targeted advertising within the Services.

7. How to control cookies

You can accept or reject non-essential cookies through the cookie banner shown on your first visit and change your choices at any time through the cookie settings link in our website footer.

Most browsers also let you view, block, and delete cookies through their settings. Blocking all cookies may affect your ability to use the Services. Where supported, we honor browser-based opt-out signals such as Global Privacy Control.

8. Changes and contact

We may update this Cookie Policy as our use of cookies changes. Material changes will be reflected here and, where required, we will ask for your consent again.

If you have questions about our use of cookies, contact privacy@custombuilds.ai.